Alamo Cloud Solutions
Alamo Cloud Solutions (ACS) is based in Texas and is owned and managed by pioneers in the Contact Center industry, Tim Handren and Tim Montgomery. If your business is considering a transformational change to it's Customer Service business model, then ACS can help you. ACS has helped hundreds of companies find a better way to handle customer interactions and they have helped them also rethink the technology platforms in use.
With backgrounds at USAA, Tim and Tim built a pure startup company from scratch using cloud solutions only, growing it to over 800 employees in 5 years. They learned the pros and cons of the premier solutions in the marketplace and can help your business sift through the facts, without any pressure from a sales organization.
They can help you plan your transition to a cloud based solution and also help you understand how to operationally manage in the new world, bringing your contact center to the 21st century. ACS has helped companies learn how to deploy changes in minute and hours in the new world, vs. weeks and months on the traditional technology platforms. Let ACS help you advance your contact center to a best in class operation.